Entries by Bobi Seredich

Why Self-Esteem Is Critical to Successful Leadership

I was at the ACE conference hosted by Achievers in San Francisco a few years ago, and the keynote speaker was Dan Harris, a correspondent for ABC News, an anchor for Nightline and co-anchor for the weekend edition of Good Morning America and author of the book, 10% Happier. I didn’t know much about Dan except for the title of his book, and I had seen him on the news. I thought he was going to share his personal success story and how he became so accomplished in news media and found his 10% of happiness through his work.→ Read More

What Does a Self-Aware Leader Look Like at Your Organization?

Although most organizations spend much of their training budget on technical skills, a large percentage of leaders do not have the necessary skills and emotional competencies to manage the demands of the new economy.

In Dan Goleman’s book, Working with Emotional Intelligence, his research shows that emotional intelligence (EI) is twice the indicator of leadership success as IQ and technical skills combined. He further explains that once people leave school and enter the workforce, IQ and technical skills are often equal among those climbing the professional ladder.→ Read More

Voice, Value, Feedback – The “Must Try” Communication Tool Driving Employee Engagement

Does anyone truly look forward to their annual performance review?  Leaders don’t enjoy preparing them and employees dread attending them.  According to HR analyst and industry thought leader Josh Bersin, “More than 70% of all organizations dislike the process they have, and I have yet to talk with an employee or manager who likes it at all (one client calls it a ‘soul-crushing’ exercise).” That’s why many leading organizations such as Accenture, Adobe, Gap, GE, Goldman Sachs and Microsoft all recently announced that they are remodeling this “soul-crushing exercise” and moving to something altogether new.→ Read More

Intention vs. Action: Love Human Beings Not Human Doings

We judge ourselves based on our good intentions, and we judge others based on their actions. The holiday season is full of good intentions – but also many emotional pitfalls and opportunities to feel let down, put down, or shut down. We feel more pressure to be positive and present with family and friends, on top of accomplishing everything else on our normal end-of-year ‘To Do’ list.

So what gets in the way of us fulfilling our good intentions? Most of the time, it’s our emotions.→ Read More

The Currency and Culture of Trust: 5 Ways to Improve Trust Within the Workplace

iPhone

By: Bobi Seredich
Co-founder, Southwest Institute for Emotional Intelligence

Picture this: Your phone rings and you see the caller I.D. pop up on the screen. The little voice in your head questions, “Should I answer the call or send it straight to voicemail?” It’s understandable that we don’t always want to pick up our calls. But have you ever put yourself in the other person’s shoes and wondered how many times someone has chosen to not answer your calls?

As leaders, it’s important to get every call answered.→ Read More