Employee recognition is foundational in building your company’s long-term success. Employees who feel genuinely appreciated stay more engaged in their work because they understand the value that they bring to their team and the organization. This greater level of engagement will, in turn, stimulate higher productivity, a more pleasant workplace climate and much lower staff turnover rates. All these benefits translate into cost-effectiveness and a stronger bottom line for your business.
Team leaders are essential to your recognition program
In some cases, you may have team leaders who developed their management style before the importance of workplace recognition was widely understood. They may not feel that formal appreciation is relevant to the workplace, and may figure that receiving a regular paycheck is as much recognition as any worker needs. Here are three tips for how HR (and/or other leaders) can bring these managers on board and help them see the bottom-line value of giving positive feedback:
- Take recognition to a higher level
Effective recognition for good performance is not a concept limited to lower-level or line workers. As Firebrand founder and CEO Jeremy Goldman writes, “What do your boss, colleagues, and office janitor have in common? All of them want to feel appreciated.” By recognizing and rewarding team leaders for increasing the number of formal appreciations they offer their direct reports, you can jump-start positive change throughout all levels of your organization.
- Hold an offsite retreat
This may initially be a tough sell to managers already working hard to get through each day’s tasks, but it’s a plan well worth pursuing. Stepping outside the daily hustle is essential in order to think about cultural changes such as placing higher value on workplace recognition. Changes in outlook require thoughtful consideration; they don’t magically emerge from being placed on the latest “to-do” list. Additionally, getting out of the office helps task-oriented managers gain a clearer view of why interpersonal workplace relationships matter.
- Invest in leadership development
A good way to approach a manager who isn’t supportive of employee recognition is to offer an opportunity for further training. Anyone who is serious about their own career will be eager to pursue a high-quality educational opportunity, especially if it’s underwritten by their company. Good leadership training programs should include a substantial emphasis on the why’s and how’s of employee recognition, and your managers may bring back new insights and techniques you hadn’t even considered.
Building a culture that recognizes employees is part of maintaining your company’s competitive edge. Supervisors and team leaders will be your strongest change agents once you help them recognize the importance of their role.